Privacy Policy

Introduction § 01

pk770 is committed to protecting the privacy of every player who uses our platform. This Privacy Policy outlines the types of personal information we collect, the purposes for which we use it, how we store and protect it, and the rights you hold as a user registered on pk770.ws. By creating an account or continuing to use our services, you acknowledge that you have read and understood this policy in full.

This policy applies to all users of pk770, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and every other location across Bangladesh. We process data in accordance with accepted international privacy standards and strive to be transparent about every data practice we operate.

Information We Collect § 02

To provide a safe, compliant, and personalised betting and gaming experience, pk770 collects the following categories of personal data from registered users and site visitors:

• Identity data: full name, date of birth, nationality, and government-issued identification for account verification and age confirmation (21+ requirement).
• Contact data: email address, phone number, and residential address in Bangladesh or any other jurisdiction.
• Financial data: transaction records for deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment methods, including account numbers or wallet IDs where required.
• Usage data: IP address, device type, browser type and version, operating system, pages visited, session duration, game history, bet history, and click-path analytics.
• Communication data: records of support tickets, live chat transcripts, and email correspondence you send to pk770.
• Marketing preferences: your opt-in or opt-out choices for promotional emails, SMS notifications, and bonus offers.

We collect this information directly from you when you register an account, complete identity verification, make a deposit, contact our support team, or interact with the platform's features. Some usage data is collected automatically through standard web technologies such as cookies and server logs.

How We Use Your Information § 03

pk770 uses collected personal data for the following clearly defined purposes only. We do not use your data for purposes that fall outside this scope without your explicit consent:

• Account management: creating, maintaining, and securing your pk770 player account, including identity verification and password recovery.
• Transaction processing: facilitating deposits and withdrawals, verifying payment methods, and maintaining accurate financial records.
• Fraud prevention and compliance: detecting, investigating, and preventing fraudulent activity, money laundering, underage gambling, and other prohibited behaviour in line with our responsible gaming commitments.
• Service improvement: analysing aggregate usage patterns to improve our games library, cricket betting markets, slots offering, and overall platform performance.
• Customer support: responding to your enquiries, resolving account disputes, and delivering technical assistance.
• Marketing communications: sending you relevant bonus offers, promotional updates, and platform news — only if you have opted in to receive such communications.

Sharing Your Information § 04

pk770 does not sell, rent, or otherwise disclose your personal data to unaffiliated third parties for their own commercial use. We may share data in the following limited circumstances only:

• Service providers: trusted technology partners and payment processors (such as bKash, Nagad, Rocket) who assist us in operating the platform — they are contractually bound to process data only as instructed by pk770 and to maintain equivalent security standards.
• Legal obligations: where disclosure is required by law, court order, or competent regulatory authority, we will comply and, where permitted, notify you promptly.
• Fraud and security: disclosures necessary to investigate, prevent, or act against suspected fraud, unauthorised transactions, or threats to the safety of users or the platform.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of our business assets, personal data may form part of the transferred assets, subject to the same privacy protections described in this policy.

In every case, we apply contractual safeguards and data minimisation principles to ensure that shared data is used solely for the purpose for which it was disclosed.

Cookies and Tracking Technologies § 05

pk770 uses cookies and similar tracking technologies to improve your browsing experience, keep you logged in securely, analyse site traffic, and deliver relevant promotional content. Cookies are small text files stored on your device. We use both session cookies (deleted when you close your browser) and persistent cookies (retained for a set period to remember your preferences).

You may configure your browser to block or delete cookies at any time. Please note that disabling certain cookies may affect the functionality of the pk770 platform, including the ability to log in or access your account balance. We do not use third-party advertising networks or behavioural tracking cookies that profile you for external advertisers.

Payment and Financial Data § 06

When you make a deposit or request a withdrawal on pk770, we collect the minimum financial information necessary to process your transaction securely. For mobile banking payments via bKash, Nagad, or Rocket, this includes your registered wallet number and the transaction reference. For bank transfers via Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, or others, it includes your account name and reference number. We do not store full card numbers or mobile banking PINs on our servers.

All financial data is encrypted at rest and in transit. Transaction records are maintained for a minimum retention period to satisfy standard financial record-keeping requirements, after which they are securely archived or permanently deleted.

Your Data Rights § 07

As a user of pk770, you hold the following rights in relation to your personal data. You may exercise any of these rights by contacting our support team at [email protected] with the subject line "Data Rights Request":

Data Retention § 08

pk770 retains your personal data for as long as your account remains active or as required to deliver our services. Account data is retained for a minimum period following account closure to comply with standard financial record-keeping and fraud-prevention requirements. After this period, data is securely deleted or anonymised so it can no longer be linked back to you as an individual.

Communications data (support tickets, live chat records) is retained for a period sufficient to resolve any ongoing disputes or regulatory enquiries, then deleted. Marketing preference records are updated immediately upon opt-out.

Security Measures § 09

pk770 applies a layered security framework to protect your personal data against unauthorised access, accidental loss, alteration, or destruction. Our technical measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, two-factor authentication options for player accounts, and regular penetration testing of our platform infrastructure.

Our organisational measures include strict staff access controls on a need-to-know basis, regular privacy training for all personnel who handle personal data, and a clear internal procedure for identifying and responding to any data security incident within a reasonable timeframe. While no system can guarantee absolute security, pk770 is committed to maintaining a standard of protection that is appropriate to the risks involved in operating an online gaming platform.

Protection of Minors § 10

pk770 strictly prohibits access to its platform by anyone under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. All new accounts are subject to age verification as part of the registration and KYC process. If we discover that personal data has been collected from a user who is under 21, we will immediately suspend that account and delete the associated data. If you believe a minor has registered on pk770, please contact us at [email protected] so we can take prompt action. Parents and guardians are encouraged to use parental control software to prevent underage access to online gaming platforms.

Changes to This Policy § 11

pk770 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or a prominent notice on the platform. Your continued use of pk770 after any such update constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed about how we protect your information.

Contact Us § 12

If you have any questions, concerns, or requests regarding this Privacy Policy or the way pk770 handles your personal data, our team is available to assist you. We aim to respond to all privacy-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6).

Email: [email protected]